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Privacy Policy

At Covenant Cookie Creations (“we” or the “Site”), we are committed to protecting your privacy. This policy explains how we collect, use, and share your information when you visit or make a purchase from our Site.
Have Questions?
If you have any questions about this policy or need more details about our privacy practices, feel free to contact us by email at covenantcookiecreations@gmail.com or by phone at (850)257-6467

What Information We Collect

  • Device Information

  • Why We Collect It: To make sure our site runs smoothly and to analyze usage for improvements.

  • How We Collect It: Automatically through cookies and similar technologies.

  • Info Collected: Browser version, IP address, time zone, and details about your interactions on our Site.

  • Shared With: Shopify, Google, Bing, Facebook, Klaviyo, Lucky Orange, JustUno, and ReAmaze.

  • Order Information

  • Why We Collect It: To process your order, arrange shipping, and keep you updated on your purchase.

  • Info Collected: Name, billing and shipping address, payment info, email, and phone number.

  • Shared With: Same as above, to ensure smooth transaction and support.

  • Customer Support Info

  • Why We Collect It: To assist you with any questions or issues.

  • Info Collected: Information you provide directly to our support team.

  • Shared With: Shopify, ReAmaze, and Google.

For Parents
Our Site is not intended for users under 18. If you believe your child has shared personal information, please contact us to have it removed.
Sharing Information
We may share your information with trusted partners to help us provide and improve our services. We also may share information to comply with legal requirements or protect our rights.

Targeted Advertising
We use tools like Google Analytics to better understand how visitors use our Site and provide ads you may find helpful. Learn more about how Google handles data here: Google Privacy Policy. You can also opt out of personalized ads by visiting the Digital Advertising Alliance’s opt-out portal.
Your Rights
Depending on your location, you may have rights to access, update, or delete your information. For example:

  • GDPR: If you’re in the European Economic Area, you can request access, correction, or deletion of your personal information.

  • CCPA: If you’re a California resident, you can access your information, request deletion, or appoint someone to act on your behalf.

Cookies
Cookies help improve your experience by remembering your preferences. We use different types of cookies for functionality, performance, and advertising purposes.
Updates
We may update this policy periodically to reflect changes to our practices or for regulatory reasons.
Complaints
If you have any complaints, please reach out to us first. If you’re not satisfied with our response, you can contact your local data protection authority.

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